Reference

ink786 Privacy Policy for Your Account

Your ink786 Privacy Policy explains what we collect when you create an account, verify your phone, open the lobby, or use DANA, OVO, GoPay and QRIS.

Clear collection purposesWallet record contextAccount request path
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ink786 ink786 Privacy Policy for Your Account
CONTACT PATHS

Get Privacy Help Beside Account Access

A clear contact path helps when you cannot tell which account record is being used.

Account access path If phone verification or login access is unclear, contact us through the account support route and identify the profile details you can safely provide. We will use the request to locate the relevant Privacy Policy record without asking for your wallet password.
Wallet receipt path For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, include the payment reference and date shown in your receipt. We can compare that reference with the account record and explain which data was used for the status check.
Change request path To ask for correction, access or removal of eligible personal data, send the request through the same support area. We may ask for account verification before making a change, because privacy requests must not expose another account holder's records.
DATA PRACTICE

How ink786 Handles Data Requests

Our Privacy Policy separates data needed for account access from data used to understand a support or payment event.

Account data

We may hold your chosen account details, linked phone number and verification result so we can connect access requests to the correct profile. We use this information for account handling and do not treat a wallet reference as your wallet password.

Cookies and sessions

Cookies can keep a browser session connected, remember selected preferences and support security checks. You can manage cookies through your browser settings, although changing them may affect login continuity or require you to complete account verification again.

Device signals

We may record browser type, device signals, network details and session events to identify unusual account activity. These signals help us investigate access questions without needing to read private content from your DANA, OVO, GoPay or QRIS wallet.

Payment matching

Payment references help us match a DANA, OVO, GoPay, QRIS, bank transfer or virtual account event with your account. We use the reference, amount status and timing supplied by the payment route, rather than requesting your wallet sign-in details.

Retention choices

We retain records for as long as needed for the purpose described in the Privacy Policy, account administration, security checks or a legal requirement. When a record is no longer needed, our handling follows the applicable retention process.

Your requests

You can ask about access, correction, deletion where available, or the purpose of a record through account support. Include the phone number linked to your profile and a precise request, then complete any identity check needed to protect your data.

Privacy Policy Questions for ink786

These Privacy Policy answers address the account and wallet questions you are most likely to have before opening access. They explain the practical path for checking records, managing cookies, confirming payment references and requesting a change through the support area.

The ink786 Privacy Policy covers account details, phone verification, device and browser signals, cookies, session activity, support requests and payment references. It explains why we use each category, how long records may be retained, and how you can ask about eligible access or changes.

Phone verification links an access request to the correct account and helps reduce mistaken or unauthorised access. We record the verification result and related account event, not your personal wallet password. Account eligibility depends on local law and the applicable access conditions.

Yes. The Privacy Policy covers payment references connected with DANA and QRIS, as well as OVO, GoPay, bank transfer and virtual account events. We use those references to match status and timing with your account, while wallet sign-in credentials remain outside that matching step.

You can send an access request through the support route shown in your account area. Include your linked phone number and explain which record you want checked. We may request an identity step before responding, so account data is not disclosed to the wrong person.

Cookies can preserve login continuity, store preferences and support security checks in your browser. If you remove or block them, you may need to verify your account again or repeat an access step. Your browser settings control cookie removal, subject to where local law permits.

Use the account support route to request a correction and identify the specific record, such as a phone detail or payment reference. We may compare your request with account verification data before changing anything, and we will assess the request under applicable law.

Retention depends on the purpose of the record, account administration needs, security checks and legal requirements. The Privacy Policy does not treat every record the same. Ask through account support if you need clarification about a particular phone, device or payment reference.

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